Refund & Cancellation Policy

Refund & Cancellation Policy

Company: MM Enterprises

At MM Enterprises, we strive to provide a seamless shopping and service experience. This Refund & Cancellation Policy outlines the terms and conditions regarding order cancellations, refunds, and returns.

1. Cancellation Policy

  • Orders can be cancelled before processing or dispatch.
  • To request a cancellation, please contact our support team at [info@swstik.in].
  • Cancellation requests after dispatch may not be accepted. In such cases, clients can initiate a return after delivery.
  • For services or project-based work, cancellation is subject to service agreement terms. Partial payments may be non-refundable depending on work already completed.

2. Refund Policy

  • Refunds are processed only after verifying eligibility based on the cancellation or return request.
  • Refunds may take 7–14 business days to reflect in your account depending on the payment method.
  • Refunds may be full or partial depending on:
    • The stage of service delivery.
    • Products already shipped or delivered.
    • Platform fees (for Amazon/Flipkart orders) or third-party charges.

3. Returns Policy (For Physical Products)

  • Products can be returned if they are damaged, defective, or incorrect.
  • Returned items must be in original packaging with all tags and accessories.
  • Customers should notify our support team within 7 days of delivery to initiate a return.
  • Return shipping charges may apply unless the return is due to our error.

4. Refunds for Amazon & Flipkart Clients

  • Refunds and cancellations are subject to platform rules (Amazon Seller Central or Flipkart Seller Hub).
  • We assist clients in processing returns, refunds, and cancellations but are not responsible for delays caused by the platform.
  • Clients authorizing us to manage accounts agree to abide by platform policies regarding refunds and cancellations.

5. Non-Refundable Cases

  • Digital products, completed services, or partially delivered projects where work has already started (as per agreement) may be non-refundable.
  • Refunds will not be issued for products damaged due to customer negligence.
  • Any promotional or discounted offers may have specific terms and conditions regarding refunds.

6. Contact Us for Refund & Cancellation Requests

For all refund, return, and cancellation requests, please contact:

The MM Enterprises
Email: [info@swstik.in]

Our team is available to assist 24×7 to ensure your concerns are resolved promptly.